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Privacy Policy

Please read this Privacy Policy carefully to understand how we handle your personal data.

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Information We Collect

We collect information you provide directly when registering, placing orders, or contacting us — including your name, email address, phone number, and delivery address. We also automatically collect usage data such as IP address, browser type, and pages visited to improve your experience.

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How We Use Your Information

We use your data to process orders, deliver products, and respond to your enquiries. We may also send order-related updates and service notifications where necessary. We will never sell your personal data to third parties.

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Sharing of Information

We may share your data with trusted partners for shipping and payment processing solely to fulfill your orders. These partners are bound to keep your data confidential. We may disclose data if required by law or in response to valid legal orders.

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Data Security

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, modification, or destruction. Sensitive data is transmitted encrypted via SSL. While we make every effort to protect your information, no system is completely secure.

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Cookies

We use cookies and similar technologies to remember your preferences and analyse site usage patterns. You can control cookie settings through your browser; however, disabling certain cookies may affect some site functionality.

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Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time. AALAF may retain some data longer to satisfy legal, regulatory, or accounting requirements.

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Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain forms of processing. To exercise these rights, please contact us at sales@aalaf.com.qa.

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Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children under 13. If we discover we have collected data from a child under 13 without parental consent, we will delete it immediately.

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Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via a prominent notice on our website or by email. Continued use of our services after updates are posted constitutes acceptance of the revised policy.

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Contact Us

For any questions or concerns about this policy or our data practices, please contact us: Email: sales@aalaf.com.qa Phone: +974 4432 7766 Address: Industrial Area, Doha, State of Qatar Business Hours: Sunday — Thursday, 8:00 AM — 5:00 PM (Doha Time)

For questions about this Privacy Policy or our data practices, contact us at sales@aalaf.com.qa