Aalaf Al-Mairqab Industrial Investment (AALAF)
Website: aalaf.com.qa
Last Updated: 13 Jan 2026
Welcome to aalaf.com.qa (“Website”). This page includes both the Terms & Conditions and the Privacy Policy of Aalaf Al-Mairqab Industrial Investment (“Aalaf”, “AALAF”, “we”, “our”, “us”).
By using the Website, you agree to the terms stated below. If you do not agree, please do not use the Website.
A) Terms & Conditions
1. Website Usage
- You agree to use this Website for lawful purposes only and in a way that does not infringe on the rights of others.
- You must not attempt to damage, disrupt, or gain unauthorized access to the Website, servers, systems, or networks.
2. Products, Information & Availability
- The Website provides information about AALAF products, including animal feed and related materials.
- Product details (such as packaging, specifications, images, availability, and pricing) may change without notice.
- We make reasonable efforts to keep information accurate, but we do not guarantee that all content is always complete, error-free, or up to date.
3. Orders, Enquiries & WhatsApp Communication
- The Website may include order forms, “Send Enquiry” forms, phone calls, email, and WhatsApp buttons.
- When you contact us via WhatsApp or any communication method, you agree that we may respond using the same channel to assist you.
- Submitting an enquiry does not automatically confirm an order unless AALAF confirms availability, price, and delivery terms.
4. Pricing, Payments & Invoicing
- Product prices shown (if any) are subject to change and may not include delivery or additional service charges unless stated.
- Payments (if offered) must be made using authorized methods and in accordance with Qatari laws and commercial regulations.
- AALAF reserves the right to accept, reject, cancel, or limit any order/enquiry at our discretion.
5. Delivery, Collection & Returns
- Delivery timelines depend on product availability, confirmation, and logistics conditions.
- If returns are accepted, they will be subject to product condition, packaging integrity, and AALAF review and approval.
- For feed and consumable products, returns may be restricted for hygiene, safety, and quality reasons.
6. Intellectual Property
- All Website content including text, designs, logos, trademarks, images, product names, and documents are owned by AALAF or licensed to us.
- You may not copy, reproduce, modify, distribute, or commercially use any part of the Website without written permission from AALAF.
7. External Links
- The Website may contain links to third-party websites (including map services, social platforms, or messaging apps).
- AALAF is not responsible for third-party websites, their content, policies, or services.
8. Limitation of Liability
- Use of this Website is at your own risk.
- AALAF will not be liable for any direct or indirect damages resulting from use of the Website, including loss of data, loss of profit, business interruption, or website downtime.
- Nothing in these terms excludes liability that cannot be excluded under applicable law.
9. Changes to the Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
10. Governing Law
These Terms are governed by the laws of the State of Qatar. Any disputes shall be handled by the competent courts in Qatar.
B) Privacy Policy
1. What Information We Collect
Depending on your use of the Website, we may collect:
- Full name
- Mobile number / phone number
- Email address
- Company / farm / organization name (if provided)
- Location or branch inquiry details
- Product interest and enquiry information
- Technical data (IP address, browser type, device information, pages visited)
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Respond to enquiries and customer requests
- Provide product information and support
- Process orders where applicable
- Improve our Website content, services, and customer experience
- Maintain Website security and prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
3. WhatsApp, Phone & Messaging
If you choose to contact AALAF through WhatsApp, phone, or messaging:
- Your number and chat messages are used only for communication and support purposes
- WhatsApp or third-party platforms have their own privacy policies and data processing practices
4. Cookies & Analytics
Our Website may use cookies and similar tools to:
- Ensure proper Website performance
- Understand how visitors use the Website
- Improve user experience and content quality
You can control cookies via your browser settings. Disabling cookies may affect Website functionality.
5. Sharing of Information
We do not sell your personal data.
We may share data only when necessary with:
- Internal teams for customer support and operations
- Trusted service providers (hosting, website maintenance, analytics, IT support) under confidentiality obligations
- Legal authorities if required by law, court order, or government regulation
6. Data Retention
We keep personal data only as long as necessary to:
- Provide support and services
- Meet contractual needs
- Comply with legal obligations
After that, data may be deleted or anonymized.
7. Data Security
We take reasonable administrative and technical measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission is 100% secure, and you use the Website at your own risk.
8. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (where legally allowed)
- Withdrawal of consent for marketing communications (if applicable)
9. Children’s Privacy
This Website is not intended for children under 13, and we do not knowingly collect personal data from children.
10. Updates to Privacy Policy
We may revise this Privacy Policy at any time. Changes will be published on this page with an updated date.